I have just received my item and it is faulty/damaged. What should I do?
• Majority of our products are delivered to our customers in pristine condition.
• Should you received an item that is faulty or damaged, please notify us by emailing us at sales@takeaseat.my within 48 hours upon the delivery.
• In addition, we will also require a photo/video of the faulty part, a brief description of the problem and your order number in the email for us to assess the problem and carry out the necessary action.
• In such cases, we will try to replace the faulty part of the item, or the entire item, whichever is deemed suitable by us.